Frequently Asked Questions
Everything you need to know about your JOAH BROWN order.
What is the JOAH BROWN signature fit?
Our collections are designed to bridge the gap between street style and comfort. Most items feature a body-contouring fit with high-stretch fabrics, while our oversized pieces are intended to have a relaxed, effortless silhouette. Please refer to our size guide for specific measurements.
How long will it take for my order to ship?
Orders are typically processed within 1-3 business days. Once shipped, standard domestic delivery takes approximately 3-7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain items like intimates may be final sale. Visit our Returns Portal to start a request.
Do you offer international shipping?
Yes, we ship JOAH BROWN worldwide. International shipping rates and delivery timelines are calculated at checkout based on your location. Please note that customs duties and taxes are the responsibility of the customer.
How should I care for my JOAH BROWN pieces?
To maintain the quality and longevity of our custom-knit fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or ironing on high heat settings.
Are your products ethically made?
Quality and craftsmanship are our top priorities. All JOAH BROWN clothing is proudly designed and manufactured in Los Angeles, allowing us to maintain a close relationship with our production team and ensure fair labor practices.